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Policies

Shipping, Delivery & Return Policy

Everything you need to know about how we deliver your structure, what to expect, and our policies on returns and cancellations.

Delivery

Every structure is delivered by our own crew using a specialized truck, flatbed trailer, and our proprietary Shed Mule track-driven placement system. We do not use common carriers or third-party shippers — your building is handled by the same team that built it.

Service Area

We deliver throughout Pennsylvania, New Jersey, Delaware, and Maryland, and can often accommodate locations in neighboring states. If you're outside our standard area, text us your zip code and we'll let you know.

Delivery Pricing

  • Standard structures (6′–12′ wide): $5.00 per mile from our Parkesburg, PA location.
  • Wide-load structures (14′+ wide): $7.50 per mile (requires wide-load transport).
  • Delivery distance is calculated from our shop at 529 Strasburg Road, Parkesburg, PA 19365 to your site.
  • Use our delivery cost estimator to get a personalized quote instantly.

Delivery Timeline

  • In-stock structures: Typically delivered within 1–2 weeks of purchase, subject to scheduling.
  • Custom-built structures: 4–8 week build time, then delivery is scheduled with you directly.
  • We'll contact you to confirm a delivery date and provide a delivery-day checklist so your site is ready.

Site Requirements

You are responsible for preparing a level site before delivery. Key requirements:

  • Level gravel pad (4" crusher run recommended) extending 6–12 inches beyond the structure footprint on all sides.
  • Clear access path at least as wide as the structure, plus 2 feet on each side for our equipment.
  • No low-hanging branches, wires, or overhead obstructions along the delivery route to the pad.
  • Firm, dry ground — the customer is responsible for any towing fees if our truck gets stuck on soft or muddy terrain.

See our full site preparation guide for detailed instructions.

Returns & Cancellations

All structures are custom-built or configured to order. Due to the nature of our products, we are unable to accept returns.

Why Returns Are Not Available

Unlike retail merchandise, our sheds, garages, and specialty structures are large, permanent buildings — often custom-configured with your choice of size, siding, roof style, and colors. Each structure is built by Amish craftsmen specifically for its buyer. This makes returns impractical and is standard practice in the portable building industry.

Order Changes & Cancellations

  • Before production begins: Contact us as soon as possible. We'll work with you to modify your order or cancel if the build hasn't started.
  • During production: Changes may be possible depending on build progress. Contact us to discuss options.
  • After delivery: All sales are final once the structure has been placed on your property.

Damage During Delivery

In the rare event that a structure is damaged during delivery, notify our team immediately (before the driver leaves if possible). We will repair or replace any damage caused by our delivery crew at no cost to you.

Payment & Deposits

  • In-stock reservations: A 25% deposit secures a 72-hour hold. Balance is due before or at delivery.
  • Custom orders: Deposit required to begin production, with the balance due before delivery.
  • Rent-to-Own: Available through SmartPay and RTO National — no credit check, same-day approval, with monthly payments starting around $89/mo. Learn more
  • We accept cash, check, credit card, and bank transfer.

Warranty

Every structure we build is backed by our 10-year structural warranty, plus manufacturer warranties on premium materials:

  • LP SmartSide siding: 5/50-year limited warranty
  • Architectural shingles: 25–30 year warranty
  • Vinyl siding: Lifetime limited warranty
  • SilverTech radiant barrier: 20-year warranty

View full warranty details

Questions?

If you have any questions about our delivery process, policies, or your specific order, we're here to help.

Last updated: May 12, 2026

Family Owned

Since 1988

38+ Years

Quality Service

4.8 Stars

50+ Reviews

Serving 4 States

PA, NJ, DE, MD

PA Licensed

Specialty Builder · #PA024436